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Crisis Management for Corporate Self-Defense: How to Protect Your Organization in a Crisis
Steve Albrecht, American Management Association, 1996.
Global Strategies: Insights from the World's Leading Thinkers
Percy Barnevik and Rosabeth Moss Kanter, Harvard Business School Press, 1994.
Stewardship by Peter Block
This thought-provoking book has been recommended by several long-standing BDA members. The book looks at the way that organisations should be run from the concept of stewardship. The author believes that only organisations which practice such stewardship will succeed in their market-place by choosing service over self-interest and by a far-reaching redistribution of power, purpose and wealth. Without this, little real change will result. The author argues that we should replace the traditional management tools of control and consistency with organisations that will offer partnership and choice at all levels to their employees, as well as their customers. 264 pp 1993
ISBN 1 881052 28 1 ; Ref.No. B77 £20.00 HB Reading Class C
Information Service Excellence Through TQM : Building Partnerships for Business Process Reengineering and Continuous Improvement
Timothy Braithwaite / Hardcover / Published 1994 ; Amazon.com: $17.47 ~ You Save: $7.48 (30%)
Strategic Technology Management : Systems for Products and Processes
David I. Cleland, Karen M. Bursic / Published 1992
Built to Last : Successful Habits of Visionary Companies
by James C. Collins, Jerry I. Porras ; Paperback, 368 pages /
From the Publisher :
An innovative and inspiring study of the culture and longevity of some of America's most successful organizations, the original hardcover edition of Built to Last: Successful Habits of Visionary Companies was hailed by USA Today as "one of the most eye-opening business studies since In Search of Excellence." It was selected as "Book of the Year" in Industry Week magazine, has appeared on the New York Times business bestseller list, and has been on the Business Week bestseller list for over twenty consecutive months-longer than any other hardcover title.This new paperback edition features a new introduction by the authors, in which they describe the tremendous positive response to the hardcover edition-a response that was, they feel, driven by the inspiring examples of enduring companies; by the desire for time-tested fundamentals rather than management fads; and by the book's usefulness as a guide for companies seeking to become visionary or as a confirmation for those that have already achieved this level. In addition, the authors have added a new chapter, "Building the Vision," in which they offer further insights into the process by which a company can identify its core values and beliefs in order to achieve visionary status. (Click for further details.)
List: $15.00 ~ Amazon.com: $12.00 ~ You Save: $3.00 (20%) Best Business Books, 1995
The Internet Strategy Handbook by Mary J. Cronin, editor. Harvard Business School Press, $29.95.
Companies are saving or making money on the Internet now by improving communications and customer service, marketing, doing research, and selling. This summary's case studies, which include Genentech, DEC, Dow Jones, and Lockheed Martin, tell how. Best Business Books, 1996
Development Effectiveness : Strategies for IS Organizational Transition (The Ernst & Young Information Managemnt)
Ernst, et al / Hardcover / Published 1994 / Amazon.com: $31.50 ~ You Save: $13.50 (30%)
The Living Company by Arie de Geus. Harvard Business School Press, 215 pages, $24.95.
In this book, lessons can be learned by studying the many companies that die after a half-century and others that live on and on. Those that endure are "living work communities," not just out for profits, explains the author. Employees in a living work community may be diverse in backgrounds, but they share a common set of values.
Too, they believe that achieving the company's goals will help them to achieve their own. Understand the difference between these companies and you can steering your firm toward a centuries-long history of success. Best Business Books
Strategic Management by Arnoldo C. Hax & Nicholas S. Majluf
ISBN: 0-13-851270-1
The State We're In by Will Hutton
This title is Will Hutton's acute description of every aspect of the British malaise resulting from a financial system that has valued immediate profit over long-term commitment, affecting attitudes in boardrooms, parliament and schools. The message in this book is that nothing less than a reform programme that links economic, social and political renewal has any chance of lifting Britain again into the big league. A chilling read about the future of Britain. 361pp 1995
ISBN 0 09 936681 9 ; Ref.No. B90 £7.50 PB Reading Class C
Real Time Strategic Change by Robert W Jacobs
This book describes a technique to involve an entire organisation in fast and far-reaching change that can be applied to any kind of strategic shift. The West Midlands Employment Service, a BDA Corporate Member led by its then-Director Martin Raff, have significant experience of this technique and recommend this book to others. 335pp 1994
ISBN 1 881052 45 1 ; Ref.No. B66 £24.00 HB Reading Class C
Business Wisdom of the Electronic Elite
by Geoffrey James. Times Business, Random House, 254 pages, $25.
The changes in management wrought by Information Age corporation leaders. Here are thirty-four strategies they have introduced that you can use in your corporate culture. Best Business Books, 1997
World Class by Rosabeth Moss Kanter. Simon & Schuster, 416 pages, $25.
The book for all those who aspire to excellence. The famed Harvard professor shows how to use the three C's -- concepts, competence, and connections -- to prosper in the global economy. A priceless blueprint for achieving success in the next century. Best Business Books, 1996
How to Drive Your Competition Crazy by Guy Kawasaki. Hyperion, 234 pages, $22.95.
Kawasaki, former "Software Evangelist" for Apple Computer, is a master at coming up with tactics sure to annoy competitors. He explains how to devise moves -- from running a disinformation campaign to using packaging as a weapon -- to disrupt the market and gain an advantage. One of the most enjoyable business books you'll read all year. Best Business Books, 1995
Preparing For The Twenty-First Century
Kennedy, Paul / ISBN:0679747052 / 01-FEB-94 / Vintage Books Ed. / $10.75
At the Service Quality Frontier : A Handbook for Managers, Consultants, and Other Pioneers
Mary M. Losardo, Norma M. Rossi / Paperback / Published 1993 / Amazon.com: $15.96 ~ You Save: $3.99 (20%)
Simplicity Wins by McKinsey & Co. Harvard Business School Press, 240 pages, $27.95.
Consultants from McKinsey's German and Austrian offices show how medium-sized manufacturers in that country have succeeded. The key: simplicity in product range, customer base, structure, and systems. Simple lessons in best practices. Best Business Books, 1995
The Spirit to Serve by J. W. Marriott Jr. and Kathi Ann Brown. HarperCollins Publishers, 216 pages, $25.
The head of the giant Marriott chain of hotels and resorts gives helpful ideas about service that will be valuable to managers of businesses of all sizes. Learn how to make your employees feel more valued, to encourage creative problem solving, and much more. Start by making sure your employees are trained properly, Marriott begins, explaining in detail exactly what this means. Best Business Books, 1998
Rightsizing for Corporate Survival : An Is Manager's Guide
Robert A. Massoudi (Editor), et al / Published 1995
Breakthrough Management : How to Convert Priority Objectives into Results
Giorgio Merli / Hardcover / Published 1995 / Amazon.com: $66.50
Strategic Management: Formulation, Implementation & Control,
John Pearce and Richard Robinson, Alternate Case Edition, Irwin, 1995.
This is the alpha and omega for my Strategic Management course as far as for-profit businesses are concerned; it is also the source of cases for assignments and exams. You'll love it.
The Human Equation by Jeffrey Pfeffer. Harvard Business School, 346 pages, $24.95.
Studies show that companies offering greater employment security have employees that are more productive, committed, and loyal than companies that have a history of lay-offs. In the long run, downsizing destroys profits instead of creating them, argues Jeffrey Pfeffer. He builds his case on facts and data and, according to Soundview's editors, delivers "eloquent and convincing arguments." This book offers the most sophisticated arguments for people as the key to success that readers will ever find. Best Business Books
Competitive Strategy by Michael Porter
ISBN: 0-68-484148-7; (1997 ?)
Expect anything by Michael Porter to be well worth a study.
Competitive Advantage by Michael Porter
ISBN: 0-02-925090-0 ; 1985. Very good.
Better Change by The Price Waterhouse Change Integration Team. Irwin Professional Publishing, 192 pages, $30.
It's no secret that change programs like reengineering, restructuring, or TQM frequently falter. In this book, Price Waterhouse's change experts show you how to succeed for the long term. This is an excellent guide through what's usually a painful process. Best Business Books, 1995
Rightsizing for profitability and quality : the new organizational patterns
Strategy Pure and Simple II by Michel Robert.
The McGraw-Hill Companies, 269 pages, $24.95. Details on developing and creating a strategy to use to beat your competition, no matter what business you're in. It's practical and easy to put into operation. Best Business Books, 1998
Managing Change by Philip Sadler / ISBN: 0-7494-1343-3
Maverick : The Success Story Behind the World's Most Unusual Workplace
by Ricardo Semler. Reprint Edition Paperback /
Synopsis of prior edition:
The CEO of a Brazilian firm explains his revolutionary management theories, involving a concentric circular structure rather than a corporate pyramid, giving power to employees and leading to phenomenal company growth. 125,000 first printing.Amazon.com: $11.99 ~ List: $14.99 ~ You Save 20%
Overdrive: Managing in Crisis-filled Timesby Michael Silva and Terry McGann. John Wiley & Sons, 250 pages, $27.95.
Crises happen every day in business. They range from true disasters like the Exxon Valdez to the manageable -- your excellent secretary quits. McGann and Silva show that crises need not ruin your life. Handled well, they can teach you new things and create opportunities for growth. Best Business Books, 1995
Value Migration by Adrian Slywotzky. Harvard Business School Press, 327 pages, $24.95.
Value in products or services migrates from company to company and industry to industry over time. (Example: the movement in value from big steel to minimills.) How can you anticipate shifting markets to remain successful year after year? This book answers that question. Best Business Books, 1996
Taking Charge of Change by Douglas K. Smith. Addison-Wesley, 314 pages, $25.
After the initial fanfare and good results, your effort to install total quality, restructure, reengineer, focus on core competencies -- or whatever -- fails. Why? Because even if you know where you want to go, most still don't know how to get there. This summary shows you how. (Especially good on dealing with resistance.) Best Business Books, 1996
Competitive Dominance : Beyond Strategic Advantage and Total Quality Management : How to Stun Your Competition, Surprise Your Customers, Excite You . . . .
Victor Tang, Roy Bauer / Hardcover / Published 1995 / Amazon.com: $27.27 ~ You Save: $11.68 (30%)
The Discipline of Market Leaders by Michael Treacy and Fred Wiersema. Addison-Wesley, Inc., 208 pages, $25.
The best companies have chosen one of three "value disciplines" -- operational excellence, product leadership, or customer intimacy. The great examples in this book -- Airborne Express, Intel, Home Depot, AT&T Universal Card, Price/Costco, and others -- bring the concepts to life. Well structured and written, with compelling reasoning, this is the kind of book you can build a business around. Best Business Books, 1995
Get Competitive! Cut Costs and Improve Quality
Lynn Tylczak, Edith Harrison (Illustrator) / Hardcover / Published 1990 / Amazon.com: $11.16 ~ You Save: $4.79 (30%)
Strategic Alliances by Michael Y. Yoshino and U. Srinivasa Rangan. Harvard Business School Press, 272 pages, $29.95.
To compete, you need help in creating products, finding customers, keeping costs down, and more. Alliances with other companies can make these things easier. Yoshino and Rangan describe the benefits of alliances, the options in structuring deals, and learning to work together with others. Best Business Books, 1995
(See also Quality, Change and Systems Management)
Break-Through Process Redesign : New Pathways to Customer Value
Charlene B. Adair, Bruce A. Murray / Hardcover / Published 1994 / Amazon.com: $18.87 ~ You Save: $8.08 (30%)
Best Practices in Reengineering by David K. Carr and Henry J. Johansson. McGraw-Hill, 235 pages, $29.95.
Many managers who expected big gains from reengineering projects have been disappointed. Carr and Johansson, of Coopers & Lybrand Consulting, studied companies to see what worked and what didn't. This book covers the sixteen "best practices" in detail -- including the all-important answer to the question "What process should we reengineer?" In sum, you get a complete set of hands-on management and operational guidelines to lead a reengineering initiative successfully. Best Business Books, 1995
Beyond Reengineering
by Michael Hammer. HarperCollins, 285 pages, $25.
This co-author, with James Champy, of the heralded Reengineering the Corporation, takes a new look at corporate structure. This time he envisions a process-centered organization. The emphasis is on a horizontal view of the organization rather than the traditional top-down view. Lots to chew on here. Best Business Books, 1997
Automating Business Process Reengineering : Using the Power of Visual Simulation Strategies to Improve Performance and Profit (Prentice-Hall Int'l)
Gregory A. Hansen / Hardcover / Published 1997 ; Amazon.com: $34.95
Process Mapping: How to Re-engineer your Business Process / Hunt / 1996. $28
In a process driven business world, this how-to book assists in identification of your specific business processes in order to facilitate future reengineering.
Business Process Reengineering : Breakpoint Strategies for Market Dominance
Henry J. Johansson, et al / Paperback / Published 1994 / Amazon.com: $15.96 ~ You Save: $3.99 (20%)
The Reengineering Handbook by Raymond L. Manganelli & Mark M. Klein
ISBN: 0-8144-0236-4
Beyond Business Process Reengineering : Moving Towards the Holonic Enterprise
Patrick McHugh, et al / Paperback / Published 1997 / Amazon.com: $15.96 ~ You Save: $3.99 (20%)
From Concept to Customer : The Practical Guide to Integrated Product and Process Development, and Buiness Process Reengineering
Jack B. Revelle, et al / Hardcover / Published 1995 / Amazon.com: $46.95
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Revised 11 January 1999