Systems Performance / Management

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Analysis | Business & Mgt Systems | Fuzzy Systems

Management Science & Quant. Methods | Modelling

Project & Program Mgt | Systems Thinking


Organization Development : A Total Systems Approach to Positive Change in Any Business Organization

Karl Albrecht / Published 1983

Performance Analysis of Manufacturing Systems (Springer Series in Operations Research)

Tayfur Altiok / Hardcover / Published 1996 / Amazon.com: $54.95

General System Theory.

von Bertalanffy, Ludwig. New York: George Braziller, 1968.

Master tome by one of the fathers of cybernetics. ISBN 8076-0453-4.

Revolutionizing Workforce Performance : A Systems Approach to Mastery

Jack E. Bowsher / Hardcover / Published 1997 / Amazon.com: $39.95

Firing on All Cylinders : The Service/Quality System for High-Powered Corporate Performance

Jim Clemmer, Barry Sheehy / Paperback / Published 1994 / Amazon.com: $15.16 ~ You Save: $3.79 (20%)

Management information: a systematic approach

by Peter Leonard Cloot

The New Economics for Industry, Government, Education (2nd Ed.) by W Edwards Deming

Very good.

This final book from Dr Deming, largely written whilst he was in his nineties, is an extraordinary tour de force. Out of the Crisis and The New Economics are the two classic Deming texts. Much shorter and, at first sight, easier to read, the reader might bear in mind that Dr Deming often said a vast amount in few words! 240pp (2nd Ed.) 1995

ISBN 0 911379 05 3 ; Ref.No. B54 £21.00 PB Reading Class A / Amazon.com: $19.50 (Back Ordered)

Out of the Crisis by Dr. W. Edwards Deming

Essential Reading.

Despite Deming's final book entitled: The New Economics for Industry, Government,Education, this book probably remains Deming's best-known classic and is the source of constant reference. It should be studied in depth by anyone seriously interested in Deming's work, although some people may find it difficult to cope with unless they have already been introduced to Deming's work by attendance at seminars or by earlier readingfrom this section. 507pp 1986

ISBN 0 911379 01 0 ; Ref.No. B10 £35.00 HB Reading Class A / $29.50 from Amazon.com when available.

Goldratt's Theory of Constraints : A Systems Approach to Continuous Improvement

H. William Dettmer / Hardcover / Published 1996 / (Publisher Out Of Stock)

Enhancing Organizational Performance

Daniel Druckman (Editor), et al / Hardcover / Published 1997 / Amazon.com: $27.97 ~ You Save: $11.98 (30%)

Creating High Performance Organizations : Practices and Results of Employee Involvement and Total Quality Management in Fortune 1000 Companies)

Edward E., Iii Lawler, et al / Paperback / Published 1995 / Amazon.com: $67.00

Management Plus; Maximizing Productivity Through Motivation, Performance, And Commitment

Fazzi, Robert A. / ISBN:1556237561 / 01-MAR-94 / IRWN / $18.50

Principles of Systems

Forrester, J. W. / The MIT Press, Cambridge, MA / 1968

The Goal: A Process of On-going Improvement. 2nd revised ed.

Eliyahu Goldratt and Jeff Cox. A truely exceptional book. Highly recommended for everyone with even a casual interest in how one gets things done in any productive process. (Phil's comment)

Written in a fast-paced thriller style, The Goal is a gripping novel that sets out to transform management thinking throughout the Western world. The story contains a serious message for all managers in industry and explains the ideas which underlie the "Theory of Constraints" developed by the authors. The ideas behind this theory drive toward a better understanding of the world around us so we that we can understand why it is that way. Understanding leads to knowledge of how to improve our lives.

This revised story of Alex Rogo's fight to save his plant has an extra 10 chapters which bring the story forward to describe Alex's transition from Plant Manager to Divisional Manager.

New River Press / 1992 / ISBN: 0-88427-061-0 / List: $19.95.

Systems Management; People, Computers, Machines, Materials

Hassab, Joseph C. / ISBN:0849379717 / 01-AUG-96 / CRCP / $61.50.

Multi-Institutional Systems Management : Concepts and Cases

B. Jon Jaeger, et al / Published 1987

The Theory and Management of Systems, 3rd. ed., 1973

Johnson, R.A., F.E. Kast, and J.E. Rosenzweig / McGraw Hill, New York.

Fourth Generation Managment by Brian L Joiner

The key elements of Fourth Generation Management are: a dedication to quality as defined by the customer, a scientific approach to rapid learning, and the creation of team-spirirted realtionships both within and beyond our organisations. Although the book doesn't mention the Deming philosophy very much, it is heavily Deming-based. Because it contains many practical examples, it can serve as an effective route into the philosophy of Dr Deming for those readers who are wary of "theory" and "gurus". In particular, this book has a useful chapter on variation. 288pp 1994

ISBN 0 07 032715 7 ; Ref.No. B36 £22.50 HB Reading Class B

The Corporate Triangle : The Structure and Performance of Corporate Systems in a Global Economy

William Lazonick, et al / Hardcover / Published 1997 / Amazon.com: $52.95 (Back Ordered)

Quality Is Just the Beginning : Managing for Total Responsiveness

Steve Levit / Published 1994

Mission-Critical Systems Management

Yuval Lirov / Hardcover / Published 1997 / Amazon.com: $49.00

Reengineering Performance Measurement : How to Align Systems to Improve Processes, Products, and Profits

Archie, III Lockamy, James F., III Cox / Published 1994

In Search of Excellence : Lessons from America's Best-Run Companies

by Thomas Peters, Robert Waterman / Warner Books, 1982. /

Synopsis:
An American business management "bible" since 1982, In Search of Excellence presents eight specific management principles common to successful companies.

If you've never read it, borrow a copy and read it once.

Somewhat dated, but a good read and source of background data. Case studies and at least one way to look at companies. But beware. Nearly all of these excellent companies have stumbled in the intervening years. And Tom Peters has moved on as well.

Reissue Edition (50 millionth) Paperback / List: $15.99 ~ Amazon.com: $12.79 ~ You Save: $3.20 (20%)

A Casebook for Systems Development

S. Rogerson, et al / Paperback / Published 1986 / Amazon.com: $16.95 (Special Order)

A Systems Approach to Quality Improvement

William F. Roth / Hardcover / Published 1991 / (Publisher Out Of Stock)

Productivity Management: Planning, Evaluation, Control & Improvement

Sink / 1985 / ISBN: 0-471-89176-2 . $85

Service Management Systems : How to Create Competitive Advantages Through Integrated Work Management, Materials Management, Facilities Management, and ...

David P. Vondle / Published 1989

Practical approach to systems

Waring, A. / £16.99

Systems Methods for Managers : A Practical Guide

Alan Waring / Hardcover / Published 1990 / Amazon.com: $66.95 (Special Order)


Analysis

See Also:- Management Science & Quant. Methods

Systems Analysis And Project Management, 3rd Ed.

Cleland, and William Richard King / ISBN:0070113114 / 01-DEC-83 / MGWH / $58.

Business Systems Analysis and Design (Wadsworth Series in Management Information Systems)

William S. Davis / Hardcover / Published 1993 / Amazon.com: $59.95 (Special Order)

Systems Analysis and Design : A Comprehensive Methodology With Case

Michael L. Gibson, Cary T. Hughes / Published 1994

System Analysis and Implementation by Harris, David F.

Dryden College Press. UK Edition. 1995. Cloth, £33.

Business Systems Analysis

Bartow Hodge, James P. Clements / Hardcover / Published 1986 / Amazon.com: $42.00 (Special Order)

Business Management and Systems Analysis

Eddie Moynihan / Hardcover / Published 1993 / (Special Order)

Applied Systems Analysis : Engineering Planning and Technology Management

Richard De Neufville / Hardcover / Published 1990 / Amazon.com: $71.56 (Special Order)

Assessing Business Excellence : A Guide to Self-Assessment

L. J. Porter, S. J. Tanner / Hardcover / Published 1996 / Amazon.com: $59.95

Analysis for Improving Performance

Swanson / Berrett-K / 1994 / ISBN: 1 57675 001 9. List $24.95.

Cases in Systems Analysis and Design

James C. Wetherbe / Paperback / Published 1988 / Amazon.com: $23.00 (Special Order)

Systems Analysis and Design : Best Practices

James C. Wetherbe, Nicholas P. Vitalari / Published 1994

Systems analysis and design : traditional, structured, and advanced concepts and techniques

James C. Wetherbe


Business & Management Systems

Business Systems : The Fabric of Management

Richard C. Anderson / Published 1991

The Evolution and Future of High Performance Management Systems

Glenn Bassett / Hardcover / Published 1993 / Amazon.com: $55.00 (Back Ordered)

Building Your Organization's TQM System : The Unified Total Quality Model

Clarence Burns / Hardcover / Published 1997 / Amazon.com: $25.00

Business systems: articles, analyses, and cases by Donald L. Caruth

Management Systems : A Global Perspective

Steven A. Cavaleri, Krzysztof Obloj / Hardcover / Published 1993 / Amazon.com: $81.95 (Special Order)

Foundations of Business Systems

Per O. Flaatten, et al / Hardcover / Published 1991 / Amazon.com: $86.15 + $9.35 special surcharge (Special Order)

Planning Techniques for Systems Management

Robert V. Head / Paperback / Published 1984 / Amazon.com: $29.95 (Special Order)

Organization and Management : A Systems and Contingency Approach (McGraw-Hill Series in Management)

Fremont Ellsworth Kast, James E. Rosenzweig / Hardcover / Published 1985 / Amazon.com: $47.18 (Special Order)

Business management solutions with the systems approach

Sydney F. Love

Evaluation of Management and Planning Systems

Nick L. Poulton (Editor) / Paperback / Published 1982 / (Publisher Out Of Stock)

Management Audits : The Assessment of Quality Management Systems

Alan Sayle / Published 1988

Operations Management : A Systems Approach

Martin K. Starr / Hardcover / Published 1996 / Amazon.com: $81.95 (Special Order)

Business Systems

D. J. Tudor, I. J. Tudor / Hardcover / Published 1996 / Amazon.com: $26.95 (Special Order)

The Business Systems Development Process : A Management Perspective

Roger E. Walters / Hardcover / Published 1987 / Amazon.com: $49.95 (Special Order)


Fuzzy Systems

Fuzzy Systems for Management

K. Asai (Editor) / Hardcover / Published 1995 / Amazon.com: $71.00 (Special Order)

Fuzzy Logic for Business, Finance, and Management (Advances in Fuzzy Systems, Vol. 12)

George Bojadziev, Maria Bojadziev / Hardcover / Published 1997 / Amazon.com: $42.00 (Back Ordered)

Fuzzy Management : Contemporary Ideas and Practices at Work

Keith Grint / Paperback / Published 1998 / Amazon.com: $24.95 (Not Yet Published)

Fuzzy Logic for the Management of Uncertainty

Janusz Kocprzyk (Editor), Lofti A. Zadeh / Paperback / Published 1992 / Amazon.com: $70.00

Fuzzy Thinking by Bart Kosko

Excellent. Don't miss the 'Fuzzies'.

Management decision support systems using fuzzy sets and possibility theory


Management Science & Quantitative Methods

See Also:- Analysis

Quantitative Analysis for Business Decisions

Harold Bierman, et al / Published 1991

System Engineering Management, 2nd Ed.

Blanchard, Benjamin S. / ISBN:0471190861 / 01-OCT-97 / WILY / $59.25

Ben Blanchard, a Fellow of the International Society of Logistics, is excellent in the systems and logistics fields. Highly recommended. His uses good analytical models with a modest quantitative orientation.

Quantitative Analysis for Management (The Irwin Series in Quantitative Methods and Management Science)

Charles P. Bonini, et al / Hardcover / Published 1996 / Amazon.com: $94.55 (Special Order)

Management Science : Modeling, Analysis and Interpretation / Book and Disk

Jeffrey D. Camm, et al / Hardcover / Published 1995 / Amazon.com: $94.95 (Back Ordered)

Applied Management Science and Spreadsheet Modeling

Francis J. Clauss / Hardcover / Published 1996 / Amazon.com: $77.95 (Special Order)

Handbook of Statistical Methods in Manufacturing

Richard Barrett Clements / Hardcover / Published 1991 / Amazon.com: $55.96 ~ You Save: $23.99 (30%)

Systems and Decision Making : A Management Science Approach

Hans G. Daellenbach / Paperback / Published 1994 / Amazon.com: $88.50 (Special Order)

On Errors in Surveys (Reprint Series in Social Sciences)

W. Edwards Deming / Paperback / Published 1993 / Amazon.com: $2.00 + $3.35 special surcharge

Sample Design in Business Research (Wiley Classics Library)

William Edwards Deming / Paperback / Published 1990 / Amazon.com: $51.95

Some Theory of Sampling by W Edwards Deming

This is a book for statisticians. Part I is excellent on the planning of surveys and avoiding the traps to which many surveys are prone. The next two parts introduce theory for design and analysis, the fourth part applies the theory, and the final part covers more advanced theory. The book contains an important chapter on enumerative and analytic studies. Although written by Deming, this is not a book about his management philosophy. 602pp 1950

ISBN 0 486 64684 X ; Ref.No. B47 £12.00 PB Reading Class B / Paperback / Published 1984 / Amazon.com: $13.56 ~ You Save: $3.39 (20%)

Statistical Adjustment of Data by W Edwards Deming

Like much of Deming's other work, recognition of the value of this early book seems to have been rather long delayed. It is a practical text: early echoes are heard of the now-familiar Deming emphasis on the necessity of experience in the subject-matter, and concentration on purpose and action, rather than merely mathematics. 261pp 1943

ISBN 0 486 64685 8 ; Ref.No. B48 £10.00 PB Reading Class B / Paperback / Published 1984 / Amazon.com: $7.96 ~ You Save: $1.99 (20%)

Essentials Of Project And Systems Engineering Management (Engineering Technology Management)

Eisner, Howard / ISBN:0471148466 / 01-NOV-96 / WILY / $56.

Introduction to management science - Design, modeling with science

Cary Eppen, Floyd Gould, et al. / £27.95

Quantitative Concepts for Management : Decision Making Without Algorithms

Gary D. Eppen, et al / Hardcover / Published 1988 / Amazon.com: $82.00 (Special Order)

Deming Vision : SPC/TQM for Administrators

Gary Fellers / Published 1992 / (Hard to Find)

Mathematical Modelling in Business Decision-Making

Paul N. Finlay / Published 1986

Quantitative Methods in Management : Case Studies of Failures and Successes

O.B. De Gans, et al / Paperback / Published 1986 / Amazon.com: $93.95 (Special Order)

Mathematics for Business Management and Economics : A Systems Modelling Approach (Ellis Horwood Series in Mathematics and Its Applications)

D.J. Harris / Published 1985

Systems Methodology for the Management Sciences (Contemporary Systems Thinking)

Michael C. Jackson / Hardcover / Published 1991 / Amazon.com: $69.50

Systems engineering: a unifying approach in industry and society

Gwilym M. Jenkins

Employee-Driven Systems for Safe Behavior : Integrating Behavioral and Statistical Methodologies

Thomas R. Krause / Hardcover / Published 1995 / Amazon.com: $76.95

Systems Engineering Management : Achieving Total Quality

James A. Lacy / Published 1992

Process Management : A Systems Approach to Total Quality (Management Master Series, Vol. 9)

Eugene H. Melan / Published 1995

Improving Quality Through Planned Experimentation by Ronald Moen, Tom Nolan and Lloyd Provost

The aim of this book is to provide a system of planned experimentation in such a way that there will be a substantial increase in the number of circumstances where it can be applied. In order to reach this aim, the authors have continually worked to increase their understaning of the users' needs with regard to methods of experimentation. In addition they have developed a system that meets the essential needs of experimenters and requires a lower level of mathematical and statistical sophistication than was previously necessary. 407pp 1991

ISBN 0 07 042673 2 ; Ref. No. B99 £40.00 HB Reading Class C

Tools for thinking - Modelling in management science

Pidd, Michael / £22.50

Quantitative Approaches to Management / Book and Disk

Hardcover / Published 1989 / (Special Order)

Cases and Readings in Management Science (Quantitative Methods and Applied Statistics Series)

Barry Render, et al / Paperback / Published 1990 / Amazon.com: $39.70 (Special Order)

Quantitative Analysis for Management

Barry Render, Ralph M., Jr Stair / Hardcover / Published 1996 / Amazon.com: $79.80

Introduction to Systems Science

Sandquist, G. M. / Prentice-Hall, Inc. / Englewood Cliffs, NJ / 1985.

Economic Control of Quality of Manufactured Product by Walter A Shewhart

The first of Shewhart's two famous books in which (as Dr Deming expressed it) Dr Shewhart "gave the world the control chart". The book provides fascinating insight as to how and why the control chart was developed, differing so much to the way it is often taught and used_including the choice of 3-sigma to define control limits because it "seems to be an acceptable economic value" rather than depending on any fancy mathematical criteria.495pp 1931

Ref.No. B41 £35.00 HB Reading Class B

Statistical Method from the Viewpoint of Quality Control by Walter A Shewhart

A lot of Deming's teaching, particularly the Theory of Know-ledge section of his System of Profound Knowledge, had roots in this remarkable book. Examples are: emphasis on rational prediction, operational definitions, the necessity for non-numerical information as well as numerical data and "no true value". Statisticians should be aware that, as early as page 12 in this book, Shewhart rejects basing either the theory or the practice of statistical process control on the normal distribution. 155pp 1939

ISBN 0 486 65232 7 ; Ref.No. B49 £10.00 PB Reading Class B

Introduction to Modern Statistical Quality Control and Management

J. A. Swift / Hardcover / Published 1995 / Amazon.com: $54.95

Management Science : A Model Formulation Approach With Computer Application

Robert J. Thierauf, et al / Hardcover / Published 1985 / Amazon.com: $56.00 (Special Order)

Advanced Topics In Statistical Process Control by Donald J Wheeler

Don Wheeler has written this book as a companion to Understanding Statistical Process Control and it should therefore be considered as an extension to this title. This is a great sourcebook which contains information not found in other texts and takes the reader beyond the basics. It is close to Shewhart's appreciation of the subject and is aimed at simplifying the use of Shewhart's charts. 463pp 1995

ISBN 0 945320 45 0 ; Ref.No. B89 £28.00 HB Reading Class A

Evaluating the Measurement Process (2nd Ed.) by Donald J Wheeler and Richard W Lyday

A straightforward treatment of the questions surrounding measurement. This greatly expanded edition begins with the foundations of Shewhart's control charts and proceeds to use control chart techniques to address the 10 most common questions about measurement. This is an important book. The value of much experimental and industrial work is reduced because of insufficient attention being paid to this subject. 114pp 1989

ISBN 0 945320 06 X ; Ref.No. B04 £17.00 PB Reading Class B

A Japanese Control Chart by Donald J Wheeler

There is so much to learn from these few pages! The subject is a 20-month long control chart from the Tokai Rika Company, discovered by a visiting group from Ford. See how the Japanese used the control chart as a living dynamic record of the process and as an aid to continuing improve-ment, even though the process was already highly capable. Includes a seven and a half feet long copy of the actual control chart (see also video of the same name and chapter 7 of Understanding SPC) 37pp 1986

Ref.No. B07 £10.50 PB Reading Class B

Keeping Control Charts by Donald J Wheeler

Although classified as a book, this is really a "how to" booklet on keeping control charts. It is an excellent book for distribution amongst teams of people involved in keeping control charts or as a handout for an internal training course. 37pp 1985

Ref.No. B06 £8.00 PB Reading Class B

Short Run SPC by Donald J Wheeler

This striking little book discusses how control charts can be used effectively even when only limited data are available. Wheeler emphasises that reasonable limits may be obtained from small amounts of data, and that an important role of control charts is to discover new information rather than merely confirming what is already known or suspected. Highly recommended for situations where data is restricted. 62pp 1991

ISBN 0 94532 12 4 ; Ref.No. B38 £10.00 PB Reading Class C

SPC at the Esquire Club by Donald J Wheeler

This is a short, entertaining case study of quality improvement discovered unexpectedly in a night club in Japan. The reader might puzzle about why an arbitrary goal of a 15% reduction in losses from beer and sake sales was set. Good question, seeing that the project resulted in a 90% reduction! The moral which concludes the book is: If young waitresses can engage in such quality improvement work, what excuse do any of us have for not doing so? Excellent as a thought-provoking gift to your colleagues perhaps! 65pp 1992

ISBN 0 945320 30 2 ; Ref.No. B57 £11.00 PB Reading Class C

Tables of Screening Designs (2nd Ed.) by Donald J Wheeler

This book of tables is the most complete reference for Plackett-Burman screening designs available today. In addition to the basic orthoganal arrays, it provides data collection worksheets to facilitate conducting the experiments and computation worksheets to facilitate the analysis of data. 301pp 1989

ISBN 0 945320 05 1 ; Ref.No.B05 £25.00 PB Reading Class B

Understanding Industrial Experimentation (2nd Ed.) by Donald J Wheeler

Easy-to-read guide to the knowledge you need to conduct industrial experiments. This book begins with the basic concepts and proceeds through the specialised techniques needed for today's applications. A substantial contribution to the subject with a good mix of practice and interpretation. 378pp 1987

ISBN 0 945320 09 4 ; Ref.No. B02 £30.00 PB Reading Class B

Understanding Statistical Process Control (2nd Ed.) by Donald J Wheeler

This revised edition of Wheeler and Chamber's internationally renowned book incorporates valuable new information to assist you in furthering your knowledge of SPC. Amongst the proliferation of books having SPC in their titles, this one alone seems close to Shewhart's and Deming's appreciation of the subject. Highly recommended. 398pp 1992

ISBN 0 945320 13 2 Ref.No. B01 £28.00 HB Reading Class A

Understanding Variation: The Key to Managing Chaos by Donald J Wheeler

This slim volume is required reading for any top manager and is an ideal book for those who are wary of statistics. It is a brilliantly clear exposition of why it is necessary to chart processes over time, rather than depend on the limited comparisons prevalent in management, politics and the media. "Prediction requires knowledge--explanation does not." Very highly recommended. 136pp 1993

ISBN 0 945320 35 3 ; Ref.No. B57 £19.50 HB Reading Class A

Mathematical Programming : Optimization Models for Business and Management Decision Making

Mik Wisniewski / Published 1991

Quantitative Systems for Business

Yih-Long Chang / Paperback / Published 1986 / (Publisher Out Of Stock)


Modelling

Modeling and Analysis of Manufacturing Systems

Ronald G. Askin, Charles Standridge / Paperback / Published 1993 / Amazon.com: $93.95

Developing a systems view of education : the systems-model approach

Bela H. Banathy

Systems Modelling For Energy Policy

By Bunn, Derek W. / Larsen, Erik R. , ISBN:0471957941, 01-MAR-97, WILY / $76.25

Systems, Management & Change: A graphic guide

Carter, R. et. al. Excellent graphic approach to analysis, just the right mine field for all those linear thinkers lurking in the background.

The Open University and Chapman Publishing London,1984 (reprint 1988). Don't let the copyright date fool you. This material has an enduring quality.

ISBN: 1 85396 059 4

Modelling Production Management Systems

Peter Falster, R.B. Mazumder (Editor) / Published 1985

System Dynamics In Economics And Financial Models

Heij, Christian and Hans Schumacher. ISBN:0471969346 / 01-DEC-97 / WILY / $72.

Complexity, Management and Change: Applying a Soft Systems Approach / Soft Systems Analysis - An Introductory Guide Course T301

Open University Press, 1985 / ISBN: 0335171702 / £7.30

Business Processes : Modelling and Analysis for Re-Engineering and Improvement

Martyn A. Ould / Hardcover / Published 1995 / Amazon.com: $75.00 (Back Ordered)

The TQM Transformation by John Persico

This book describes a model for transforming organisations and creating a workplace that supports the quest for quality and continuous improvement. The model described was developed by consultancy Process Management International, but the stories in this book of how this can be done is told not by PMI but by the managers and employees who have adapted the model to their own organisations. The definition of TQM in this instance is indeed about the total culture of organisations. 195pp 1992 / ISBN 0 527 91654 4 ; Ref.No. B67 £17.00 HB Reading Class C

Pictorial Information Systems

Paperback / Published 1980 / Amazon.com: $28.00 (Special Order)

Design of management systems : an analytical framework by J. O. Riis

Simulation : Modeling Manufacturing and Service Systems / Published 1988

Integrated Process Management : A Quality Model

Roger Slater / Hardcover / Published 1991 ; Amazon.com: $55.00

Group Model Building : Facilitating Team Learning Using System Dynamics

Jac A. M. Vennix, J. A. C. Vennix / Paperback / Published 1996 / Amazon.com: $60.95 (Back Ordered)


Project & Program Management

Managing Projects & Programs

Augustine / 1989 / 0-87-584213-5 . $28

Managing projects well - What they don't teach you in project management school

by Stephen A. Bender / £16.99

Managing projects - How to plan, implement and achieve specific objectives

by James Chalmers / £8.99

Field guide to project management by David I. Cleland / £29.95

Vertically Integrated Project Management : An Enterprise Management Systems Approach

Lee E. Heindel, Vincent A. Kasten / Published 1998

Managing sensitive projects - A lateral approach

by Olivier D'Herbemont and Bruno Cesar / £25.00

Project Management: A Systems Approach to Planning, Scheduling and Controlling, 3rd Ed., 1989 / Revised Ed. 1997

Kerzner, H. / Van Nostrand Reinhold Company, Inc., New York / Amazon.com: $59.95

Dynamic Project Management: A Practical Guide for Managers and Engineers

Kezsbom, Schilling, Edward / 1989 / ISBN: 0-471-85248-1 . List: $75

The Soul of a New Machine (Modern Library)

Tracy Kidder / Reprint Edition / Hardcover

Cyberculture Editor's Recommended Book, 09/01/97:

A team of young engineers at Data General set out to do what seemed impossible in the late 1970s: build a new 32-bit super-minicomputer. Kidder captures their obsession and drive, chronicling the life cycle of the machine from drawing board to reality. In the process, he offers a deep look at the long, intense hours of intellectual work, and the personalities that stood up to it. Kidder's reporting is very real and shows a deep respect for his subjects. Without a doubt, The Soul of a New Machine is a classic, one that defined computer engineering for a generation. This re-release marks its addition to the Modern Library, and has a new and insightful introduction by the author.

List: $16.50 ~ Amazon.com: $11.55 ~ You Save: $4.95 (30%)

Project Management: A Managerial Approach (4th Ed.)

Jack R. Meredith & Samuel J. Mantel Jr./ Hardcover / 2000

Excellent book for those wanting to learn the basics and gain insight into real world problems at the same time.

Managing Projects : A Systems Approach

Daniel D. Roman / Hardcover / Published 1986 / (Publisher Out Of Stock)

Successful Project Management

Rosenau, M.D. / Lifetime Learning Publications, Belmont, CA / 1981

5-Phase Project Management

Weiss & Wysocki / Addison-Weley-Longman / 1994 (reprint) / ISBN: 0 201 56316 9; $23.

Getting a Project Done on Time by Paul B. Williams. AMACOM Books, 255 pages, $21.95.

An expert on project management, Williams covers the essentials for success: gathering information, getting help, setting goals, charting progress, reviewing plans with higher-ups, and presenting the project's results. One of those fundamentals skills all aspiring managers must have. Best Business Books, 1996

Systems Project Management

Don Yeats (Editor) / Published 1986


Systems Thinking

Democratic Corporation

R.L. Ackoff / New York: Oxford Univ. Press, 1994 / This is one of many works by this leader in the field.

Systems Thinking Basics : From Concepts to Causal Loops

Virginia Anderson, Lauren Johnson / Paperback / Published 1997 / Amazon.com: $34.95

"This book was an excellent resource when used in association with [TMGT-411]. The book covers definitions of systems and systems thinking as well as building diagrams for systems. I wish I had read this book first ... it gave a lot of information on the diagramming techniques that we have used extensively in [tmgt-411]. ... The first few chapters of the book deal mostly with definitions and characteristics of systems and systems thinking. ... With the definitions given in the first couple of sections in the book, a person can start down the path toward perfection in the systems thinking process.

The next couple of sections discuss how to formulate the problem and assign the variables of the problem. ...

The diagramming portions of the book cover pretty much the rest of the text. The first diagram they cover is the casual loop diagram. What I like about this book is that it covers the anatomy of the casual loop as well as an easy explanation of how to construct and create the casual loop diagrams. ...

My favorite portion of the book comes near the end when it discusses the practice of life-long systems thinking. ...

Finally, the appendices of the book give a lot of very helpful exercises to reinforce the material given in the book. ... "

[Johnson, Daniel. "tmgt411 - Supplemental Book Review." Personal e-mail (7 Dec. 98).]

Managing With Systems Thinking : Making Dynamics Work for You in Business Decision Making

Michael Balle / Hardcover / Published 1996 / Amazon.com: $52.00 (Special Order)

Brain of the Firm

Stafford Beer / Harmondsworth, England: Penguin Press 1967

The Learning Alliance : Systems Thinking in Human Resource Development (The Jossey-Bass Management)

Robert O. Brinkerhoff, Stephen J. Gill / Hardcover / Published 1994 / Amazon.com: $29.95

System Failure: Why governments must learn to think differently

Jake Chapman / Paperback / Demos (London): 2002 / ISBN: 1841800449 / Excellent, short monograph.

Systems thinking, systems practice

Checkland, Peter / £24.95 / A classic. Recommended

Soft Systems Methodology in Action

Peter Checkland & Jim Scholes / Wiley:1999 / ISBN: 0-471-98605-4 / Includes a 30 year retrospective

Critical Systems Thinking : Current Research and Practice

Robert L. Flood (Editor), Norma R. A. Romm (Editor) / Hardcover / Published 1996 / Amazon.com: $59.50 (Back Ordered)

Systems Thinking: Managing Chaos & Complexity

Jamshid Ghrarajedaghi / Softcover / Butterworth-Heinemann: 1999 / ISBN: 0750671637 / List Price: $26.95

Widely praised. Excellent approach.

Systems Thinking in Europe

M. C. Jackson, G.J. Mansell / Hardcover / Published 1991 / Amazon.com: $135.00 (Special Order)

Systems Thinking Manager

Michael Jackon / Hardcover / Published 1999 / Amazon.com: $55.00 (Not Yet Published -- On Order)

Mind and the World Order by Clarence Irving Lewis

Subtitled: "An Outline of a Theory of Knowledge", this incredible book ranks only with Shewhart's work in terms of its crucial influence on Deming's thinking. Here lie the roots of Deming's insistence that prediction cannot be stated in terms of probability, that empirical evidence is never complete, and that experience without theory teaches nothing. Be warned: this is not an easy read! Dr Deming told us that he read it several times before he began to understand it. Definitely for people who like a challenge! 446pp 1929

ISBN 0 486 26564 1 ; Ref.No. B43 £12.00 PB Reading Class C

Business Dynamics: Systems Thinking and Modeling for a Complex World with CD-ROM

John D. Sterman / Hardback / McGraw Hill: 2000 / List price: $129.25 / ISBN: 007238915X / Explores Systems Dynamics, a major branch of systems thinking grounded in control theory and non-linear dynamics. Don't be put off by the heavy quantitative orientation. The work from a leading proponent in the field is accessible even if you have not had higher level mathematics. It will definitely stimulate your "grey cells".

Practical Systems Thinking

Alan Waring / Paperback / London: Thompson Business Press, 1996

Outstanding coverage of Systems Thinking Strategies and Aids. Excellent case examples. Follows the general concepts explored in The Open University course T301, Complexity Management and Change. I use this book in my Univ. of Maryland course Systems Performance, TMGT 411, taught via Distance Education.

An Introduction to General Systems Thinking

Weinberg, G.M. / John Wiley & Son, New York / 1975 / ISBN: 0-471-92563-2 . $79

Systems Thinking : A Guide to Managing in a Changing Environment

Robert Wright / Paperback / Published 1989 / Amazon.com: $26.00 (Special Order)


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Phil Richardson; prichard@faculty.ed.umuc.edu Revised 19 July 2003