Customer Service Management

BMGT-395 (3)

University of Maryland
University College


Electronic Distance Education
Heidelberg, Germany
DE Term 3, 2002-2003; Dates: 27 Jan. - 16 May 2003
(3 sem. hours via Electronic Communications)

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Phil Richardson; prichard@faculty.ed.umuc.edu ICQ: 56469537 Revised 23 Jan. 2003