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Customer Service ManagementBMGT-395 (3) |
University of Maryland
University College Electronic Distance Education Heidelberg, Germany |
| DE Term 3, 2002-2003; Dates: 27 Jan. - 16 May 2003 | ||
| Preview Syllabus | Full Syllabus | Phil's Postings |
| Course Project Alternative 1 | ||
| Course Project Alternative 2 | ||
| Useful Books | ||
| Internet Resources |
| Phil's Place | Instructor Contact Information | |
| Current Courses | Personal Interests | Biographic Sketch |
| Previous Courses | Professional Interests | email me |
| Phil Richardson; prichard@faculty.ed.umuc.edu | ICQ: 56469537 | Revised 23 Jan. 2003 |