BMGT 484 Syllabus Supplement, Term 4, 2007-2008, UMUC Europe Distance Education



Grading Information:

I prefer to give each student an 'A' in each of my courses. The grade, however, must be earned as I can only reflect the performance I observe. I do understand that students have many other responsibilities, but your own learning is your responsibility. Moreover, I also expect you to assist the learning of others in this class. I will work with every student within reason to help her or him complete this course successfully.

It will come as no surprise that for a variety of reasons a number of students each term choose not to earn an "A".

Students concerned with slow progress should seek help before getting into grade trouble. Contact me, your instructor, early. "Incompletes" will not be given unless thoroughly justified and backed up by a contract negotiated with the instructor allowing for completion within four weeks.



Other Information:

The mid-term in this DE course is on-line, open to all sources EXCEPT PEOPLE on the weekend of 12-13 July 2008. The final exam is proctored but computer-based (for most of you) so your responses can be emailed to me. Final Exam week is 4 - 10 August 2008, Week 9 not Week 10 of this course. Please complete your assignments on time as outlined in this supplement and my separate Work Schedule handout so you do not get behind.

We will work through the issues raised in each chapter. Each week I post separate background and tasking messages in the Course Content area. In the background message, I have an introduction to the week's work; I the tasking message I confirm your study assignments, discussion topics and key due dates during the week. I also create a weekly conference with questions that I will assign or you self-select to answer based on your interests and knowledge. You will post your response in that class conference area as a response to the topic you have chosen. I also set up a private study group for each student so we may exchange messages within our classroom in privacy.

Dr. Leigh Thompson's web site, http://www.leighthompson.com/, offers us more insight into her background and knowledge in this area. As an important member of the Kellogg Team and Group (KTAG) Research Center at the Kellogg School of Management, Northwestern University, Dr. Thompson is well placed as a guide for our course. For practical reasons we are using the 2nd Edition of her book, Making the Team, which nicely defines her core ideas; the third edition, recently released, has updated examples and research in it which I shall share with you from time to time.

Thomas Kayser's book Building Team Power, offers practical advice based on his years with Xerox. His second book from about the same time, Mining Group Gold, is also well regarded by practitioners of the teamworking art.

Team Management Systems Online, http://www.tms.com.au/tms10.html, offers more helpful articles, cases and links to enrichment material for this course. (TMS is a consultancy and as such offers their services commercially. Many insights are nonetheless shared with us freely via their web site.)

Weekly Conferences: This class has multiple threads. I have provided a workflow schedule in the course content area to help you organize the course requirements on a weekly basis. In addition to your team projects, you will participate in weekly exploration of material in the assigned chapters, responding to my questions and points brought out by your classmates. You will also explore the literature on teams and each week (Weeks 2-8 and Week 10) nominate an article or website for your classmates to investigate.

You are required to review and comment meaningfully on the responses of at least two of your classmates that are posted in our weekly class conferences (and the article conference). A significant comment adds to, changes or challenges the facts and opinions presented by your classmates. You are expected to support your views with knowledge gained not just from your personal and professional experiences but also from your research during this course. Two such comments in each weekly class conference are typically a minimum for an "A" grade.

In this DE class, your "week" normally begins on Monday or Tuesday and ends about seven days later depending on a number of factors. So please, check the syllabus in advance to make sure you know when to check for your assignments and when they are due. My intent is to allow for you both to contribute and to comment on the contributions of your classmates. All times are keyed to Maryland time - USA Eastern time zone.

Your weekly participation will normally take place in the class conference area and only when directed in the study group area. Specific assignments are submitted in your assignment folder; if you are late turning in an assignment, you may find the assignment folder locked. If so, put your assignment in your private study group. I will pick it up there and you will still have a record of turning it in.

There will be three team assignments during the term so we can practice the principles we are studying. Each team assignment will last about 3 weeks (see schedule below). I will assign each team a case to explore as a group. (See the Course Project heading later in this syllabus.)

For each team, I will appoint a group leader, another student to serve as group recorder, and a third student as 'Observer' (these tasks will rotate). The group leader and the group recorder are normal members of the group and as such are also expected to contribute in the group discussions.

The Observer, who does not a participate in the group, is responsible for documenting the process of team development and operation within the small group and comparing theory with practice. The observer will also coordinate peer evaluation within the team.

For small group work in this course you will use the Study Group areas of WT as your meeting place and work space. Your case report will be presented to the entire class in the general class conference area by the project deadline. There you will also have the opportunity to reflect and comment on the work of your classmates. (For each small group to which you are assigned, you need to consider every contribution and build on each of them.)

When you participate in these groups, please be helpful to each other and get your initial thoughts posted into the study group conference area early. Then you will have time to review the comments of others and build on their ideas. The group comments and conclusions will be summarized and posted in a class conference area by the designated group recorder.

My feedback to you including your grade on submissions to your assignment folder during the term will be placed in your private study group except for comments that I need to share with the entire class such as questions or elaborations on weekly conference postings and small group reports.

While we get organized in the first five days of class, I have a special set of assignments I want you to complete:

** Week One DE Assignments **:

http://faculty.ed.umuc.edu/~prichard/dist_ed/wk1_assign.html

You are responsible for keeping copies of all your work including graded exams and assignments and should be able to produce the same, if needed.

Again, do not fall behind. Work ahead if possible. Do some work on this course every day or two. Set aside time to do this. If confused, in doubt, or in need of a clarification on any aspect of the course, contact me first.

Two "Must's":

  •    Attribution:
    •    Give credit in your work to those whose ideas and words you use - and use them well. No one is expected to know everything. Indeed, we need to avoid "re-inventing the wheel". So look around and build on the ideas and words of others. Just take care to give them full credit.
    •    Use footnotes or endnotes where needed and construct a proper "Works Cited" or "Bibliography" page to accompany your work.
    •    Plagiarized papers, reports, projects, or exams will receive a grade of 0 (zero) whether copied in whole or in part. This includes "accidental" plagiarism. See the UMUC European Division Catalog policy on academic integrity.
    •    This includes prior works presented or published by you for other purposes or in prior or other classes.

  •    Good grammar, punctuation, usage and style:
    •    Effective writing is critical to the intellectual life of university students and graduates within the workplace. Effective managers are usually effective communicators. Your work in this course must demonstrate your ability to master and effectively communicate course content.
    •    We must be able to share our ideas with others properly. That means we need to pay constant attention to the way in which we present those ideas. Written and oral work which contains significant errors in English or presentation typically impairs the quality of the message you are trying to communicate.
    •    Use your eyes and brain to check your work -- a mechanical computer can hurt as well as help. Proofread and check your work PRIOR to submission.
    •    Poor English or presentation will reduce my evaluation of your work by one or more letter grades regardless of the brilliance of the ideas therein.

Additional Guidelines for Assignments:

Effective writing

  •    Meets the needs of the reader;
  •    Covers the subject in a clear, concise, complete, accurate and timely manner;
  •    Uses expected conventions of format and organization;
  •    Demonstrates use of credible reasoning and evidence;
  •    Satisfies standards of style and grammatical correctness; and
  •    Requires 100% compliance with UMUC's zero-tolerance policy regarding plagiarism.

Use diagrams, charts, and other graphics to enrich your presentations.

Word Processor: If your response will be more than 150-200 words, create a document in Microsoft Word®. For the present, this word processing package is still the 'industry standard.' Hence, it will serve you well to learn more about using it to fulfill a formal, written requirement. If you do not have access to Microsoft Word, use "Save As" in your usual word processor and select the MS Word document option.

  •    Use Page Setup in the Printer to configure it.
  •    Set page size to A-4.
  •    Use 1" margins top, bottom, left and right sides.
  •    Use Times New Roman, size 12.
  •    Use double spacing.
  •    Use appropriate headings and subheadings. Headings and subheadings should be placed at the left margin.
  •    The first word of each new paragraph should be indented 1" from the left margin of the paragraph.
  •    Create a template with these settings and use it as the basis of your written assignments in this course.
  •    Use a header on each page (except the title page) for your name, course ID and date.
  •    Number each page (except the title page) in the bottom right corner using a footer.

I reserve the right to make minor changes in assignments and schedules. Changes will only be made if there are unforeseeable circumstances. I will not make major changes without first consulting with the class.

Supplemental Information: See my web site for further guidance on


Course Project:

Teamworking Exercises:

You will analyze three real world cases in teams of 5-9 students. Team analysis of team-working cases is a vital part of this course and your best efforts at managing the process of team interaction and the substance of applying theory to practice are important. In particular we need to reflect on the successes and failure of others in implementing 'team-working' while we struggle with implementing the best team-working practices we can in our virtual classroom. You will

  •    apply the models and principles from the text to the case. You will also use the best of these models to control your own interaction with the student group;
  •    research the company and situation on the Internet to obtain more background and improve your understanding of the team-working situation; and
  •    evaluate team effectiveness in two ways. (1) the effectiveness of the team in the case study and (2) the effectiveness of your team of students analyzing the assigned case.

The written report on the case is to be 6-8 typed, double-spaced pages of text using the APA style guide for reference citations, bibliography, and so on. (See the 'Other Information' heading above for guidance on page layout.) Appendix material may be used, and is encouraged, to support the narrative; appendices, diagrams, graphs, tables, figures, spreadsheets, etc. are not included in the required page count. A title page is required (see below). It is recommended that you use an outline to help you develop the paper. Write and present your assignments professionally, with clear syntax, correct grammar and spelling, and correct citations.

One team member will be assigned the duty of "Observer" as noted in the 'Other Information' heading above. The Observer will document and evaluate the process used by the study group (team) to respond to the assignment and prepare a 6-8 page report following similar formatting and documentation requirements. An appendix to the Observer's Report will include the results of a multi-rater evaluation from each member of the observed team.

A minimum of one letter grade will be deducted from your project grade for significant problems related to organization, grammar, verb tenses, pronoun use, spelling, punctuation, writing competency and other requirements including following directions. This is in addition to any penalty for late submission.

Additional Guidelines:

1. WRITING QUALITY

Grammar, Verb Tenses, Pronoun Use, Spelling, Punctuation, and Writing Competency. Remember:

  •    Spell-check, then proof read your work. Better yet, have a friend or colleague read it before submitting it. Read it out loud to yourself.
  •    "There" is not "Their", "your" is not "you're", "its" is not "it's", "too" is not "to" or "two", "site" is not "cite", and "who' should be used after an individual, not "that". For example, "the person WHO made the speech" not "the person THAT made the speech."
  •    In a professional paper one does not use contractions (doesn't, don't, etc.) and one does not use the personal "you" or "your". Use the impersonal as I have in the previous sentence. It is more professional than saying, "Also in a professional paper you don't use contractions."
A minimum of one letter grade will be deducted for significant problems related to organization, grammar, verb tenses, pronoun use, spelling, punctuation, and writing competency and other requirements including following directions. This is in addition to any penalty for late submission.

2. REFERENCES

Use the APA format for your references.

You will also need to correctly reference your sources within the body of your paper. Here is an example referencing a source within the text of a paper:

Mossman (2001) described the research design more clearly, " When developing a marketing proposal, one should always ......... "

" Marketing research is a requirement before any new product is introduced to the market. " (Gomez and Breegle, 1999)

3. COVER (TITLE) PAGE

Use a cover page for each submission. Double spaced, centered horizontally & vertically on the page, put the following in the order shown (replace the brackets and bracketed instructions with your report's specific information):

  •    [ Your Name ]
  •    BMGT 484
  •    [ Title of Case or Report ]
  •    Team [ Name or Number ]
  •    Term 5, 2007-2008
  •    UMUC Europe Distance Education
  •    [ date ]
  •    Instructor: Phil Richardson
Nothing else needs to be added to the cover page.

4. PROTECTING ACADEMIC INTEGRITY

The University has a license agreement with Turnitin.com, a service that helps prevent plagiarism from Internet resources. I may be using this service in this class by either requiring students to submit their papers electronically to Turnitin.com or by submitting questionable text on behalf of a student. If you or I submit part or all of your paper, it will be stored by Turnitin.com in their database throughout the term of the University's contract with Turnitin.com. If you object to this temporary storage of your paper, you must let me know no later than two weeks after the start of this class. Please Note: If you object to the storage of your paper on Turnitin.com, I may utilize other services to check your work for plagiarism.



Schedule:

Notes:
  1.    Texts:    BTP = Kayser's book Building Team Power;    MTT = Thompson's book Making the Team.

  2.    Individual Assignments: I have rebalanced your study assignments in the weeks following the mid-term. Please see the revised schedule below. Taskings based on these assignments are due as follows:
    1.    Individual students prepare and post their responses to the assignments not later than (NLT) noon of the day prior to the last day of the assignment period (typically noon on Sunday); and
    2.    All students then comment on the contributions of their classmates NLT the end of the assignment period (typically midnight, Monday).

  3.    Team Case Assignments are due as follows:
    1.    Teams form during the first week of each three-week period (weeks 2-4, 5-7, 8-10), organize, allocate workload and load balance, commence research, analysis and discussions;
    2.    Individual team members prepare and post individual contributions to group assignments NLT one week prior to the end of the assignment period (Weeks 3, 6 and 9) in the team's study group area (start even earlier);
    3.    Recorders prepare and post their summary of the group consensus in the Class Conference Area under the appropriate topic NLT three days prior to the end of the assignment period;
    4.    Observers prepare their report and submit it to the Class Conference Area under the 'Observer's Reflections & Comments' Topic NLT 36 hours prior to the end of the assignment period; and
    5.    Individual students comment on the contributions of the other teams and observers NLT the end of the assignment period.

  4.    See also the Class Work Schedule, an Excel spreadsheet outlining course requirements and timings which you can modify to suit your individual needs.

Intro. to Course

Week 1, 9 - 13 June '08
* Command & Control Bureaucracy - The End?, and
* Guide for Creating Effective Study Groups
Preview Texts:
   BTP: Foreword, Table of Contents, Preface; Preview Ch. 1;
   MTT: Table of Contents, Preface; Preview Appendix 3.
Assignments:
  1.    Complete WT orientation and explore the WT Help facility.

  2.    ** Week One DE Assignments **:
    1. Review the Class Work Schedule which lays out the course activities in checklist fashion.
    2. Visit the following web site and complete the activities requested: http://faculty.ed.umuc.edu/~prichard/dist_ed/wk1_assign.html.

  3.    Confirm that you will be available to take the on-line Midterm Exam during the scheduled weekend. (You will require Internet access to research responses for this exam.)

  4.    Confirm that your testing activity for your proctored Final Exam will be available during final exam "week" (see schedule below).

  5.    Confirm that you will be available to take the proctored Final Exam du ring the scheduled exam week at the designated testing activity (unless you specify differently, this is the place you indicated when you registered for this course). Any changes to this location or time must be approved by me, your instructor.

Part 1: The Basics of Teamwork; Stating the Case for Collaboration

Week 2, 14 - 23 June '08
* Collaboration, Facilitations Basics & Teams in Organizations: Facts & Myths
* Performance & Productivity; Rewarding Teamwork
* Managing Meetings & Peer Evaluation.
Study Texts:
   BTP: Ch. 1, 2 & 3;
   MTT: Ch. 1-3, Appendices 1, 3 & 4.
Assignments: See the Weekly Tasking Message in the Course Content Area.

Project 1 (Case 1) assigned; due end of Week 4.


Part 2: Internal Dynamics

Week 3, 24 - 30 June '08
* Dimensions of Collaborative Power; Purpose & Desired Outcomes; Interpersonal Behaviors
* Building the Team & Sharpening the Team Mind
* Tips for Consultants & Facilitators.
Study Texts:
   BTP: Ch. 4, 5 & 6;
   MTT: Ch. 4 & 5 and Appendix 2.
Assignments: See the Weekly Tasking Message in the Course Content Area.

Week 4, 1 - 7 July '08
* Team Decision-Making
* Consensus Building
* Conflict in Teams
Study Texts:
   BTP: Ch. 7 & 8;
   MTT: Ch. 6 & 7.
Assignments: See the Weekly Tasking Message in the Course Content Area.

Project 1 (Case 1) due on 7 July.

Week 5, 8 - 11 July '08
* Conflict Resolution in Teams
* Creativity
Study Texts:
   BTP: Ch. 9;
   MTT: Ch. 8.
Assignments: See the Weekly Tasking Message in the Course Content Area.

Project 2 (Case 2) assigned; due end of Week 7.

Journal 1 due 11 July.


Take-Home Midterm Exam Weekend

Take-Home Midterm Exam, 12 - 13 July '08
Open Book, Open Notes,
covering text, e-handouts, homework, and class discussion through Week 5. Your exam will be posted on WebTycho in the study group area by 0000 hours Maryland time (U.S. Eastern Daylight Time), 12 July '08, and is to be returned to your Assignment area of WT by 2400 hours Maryland time, 13 July '08.
Assignments: Review text, e-handouts and class discussion through Week 5.
Complete and turn-in mid-term by deadline.


Part 3: External Dynamics

Week 6, 14 - 20 July '08
* 'List Management'
* Networking & Integration across Teams
* Leadership
Study Texts:
   BTP: Ch. 10;
   MTT: Ch. 9 & 10.
Assignments: See the Weekly Tasking Message in the Course Content Area.

Week 7, 21 - 27 July '08
* Analytical Tools
* Interteam Relations
Study Texts:
   BTP: Ch. 11;
   MTT: 11.
Assignments: See the Weekly Tasking Message in the Course Content Area.

Project 2 (Case 2) due on 27 July.

Week 8, 28 July - 3 Aug. '08
* Group Problem Solving
* e-Teams & Global Teams
Study Texts:
   BTP: Ch. 12 & 13;
   MTT: Ch. 12.
Assignments: See the Weekly Tasking Message in the Course Content Area.
Check with your testing center to confirm the arrival of your proctored exam and schedule your final exam testing session.

Project 3 (Case 3) assigned; due end of Week 10.


Final Exam Week

Week 9, 4 - 10 Aug. '08
Proctored Final Exam
Closed Book, Closed Notes, three hours long covering all course material and discussions through Week 8. You must arrange your schedule to take this proctored exam when the testing center is available. Please do so in advance. For most students, this exam will be given on a computer terminal using a pre-designed MS Word template and file. You will enter your responses directly (nominally via a keyboard) into the MS Word file which will be emailed to me for grading. Some students will take a paper based copy of the same exam which will be sent to me electronically.
Review text, e-handouts, class discussion, and notes.


Part 3 (concluded): External Dynamics

Week 10, 11 - 17 Aug. '08
* Integrative Case Study
Study:    BTP: Ch. 14
Assignments: See the Weekly Tasking Message in the Course Content Area.

Project 3 (Case 3) due on 17 Aug.
Journal 2 due 17 Aug.


Phil Richardson, phil.richardson@faculty.ed.umuc.edu, Revised 31 May 2008